Privacy Policy

How we handle the information submitted through the contact form.

Data controller

The controller of the data submitted through this website is INDUSTRIAL INNOVATION ΜΟΝΟΠΡΟΣΩΠΗ ΙΚΕ (INDUSTRIAL INNOVATION Single-Member P.C.).

Address: 69th km Athinon – Lamias, Vryses Ritsonas, 32009, P.O. Box 203 Schimatari, Ritsona Evias, Greece.

Telephone: 22620 59145. Email: info@industrialinnovations.gr.

Purposes of processing

We use the details you submit only to assess your enquiry, to answer questions about a project, a quotation or a cooperation, and to continue the related technical and commercial correspondence.

We do not use your details for advertising, newsletters, profiling or automated decision-making, and we do not make them available to third parties for their own purposes.

Categories of data

Identification and contact details: full name, company, business email, telephone (optional) and preferred contact method.

Enquiry content: the interest type and the description of the project or technical requirement that you write yourself. Please do not include special categories of data or information that is not needed to assess the enquiry.

Technical submission data: to protect the form against automated abuse, a temporary one-way cryptographic fingerprint of the connection is created. Your IP address is not stored in readable form.

Recipients

The enquiry is received by the authorised company personnel responsible for the technical and commercial response.

Acting as processors on our behalf are the website hosting provider (Vercel Inc.) and the provider of the company mailbox and email service (Papaki), through which the form's message is also sent.

Mail received in the company mailbox is forwarded to a mailbox used by the personnel who handle enquiries. We do not transmit your details to any other recipient unless required by law or by a competent authority.

Where your message lives

The message is not stored in a website database. The website keeps no record of submissions, does not write the message content to application logs, and does not send it to analytics or traffic-measurement services.

The message is transmitted through the website hosting and email infrastructure and remains in the company mailbox, where the retention criteria below apply.

Retention

No single fixed deletion period applies. Retention is decided against the following criteria.

For as long as the assessment of and response to your enquiry, and the correspondence arising from it, are ongoing.

If no cooperation follows, the message is deleted from the mailbox once it is no longer necessary for the purpose for which it was submitted.

If a cooperation follows, the related correspondence is kept for as long as our contractual, tax and other legal obligations require, and for the establishment or defence of legal claims.

You can ask us to delete your message at any time, using the routes described below.

Your rights

You have the right to access your data, to rectify inaccurate data, to erasure, to restriction of processing and to portability of the data you submitted to us.

You also have the right to object to processing based on our legitimate interest, on grounds relating to your particular situation.

We answer any request to exercise these rights without undue delay and in any case within one month of receiving it.

If you consider that the processing of your data infringes the law, you have the right to lodge a complaint with the Hellenic Data Protection Authority (1-3 Kifisias Ave., 115 23 Athens, www.dpa.gr).

To exercise your rights, contact us through one of the links below.

Email our privacy contactUse the contact form

Last updated

6 August 2026.